You never get a second chance to make a first impression. Effective communication will help you develop a stronger rapport, make you memorable, and enable you to read people better. Practise these key skills to develop your communication skills: 1. Active listening:...
There are three winning behaviours and three responses that’ll sink your team. Are you living above the line? If not, you need to get there, as it’s the easiest way to transform workplace culture and team performance. Here’s how, using the OARBED behaviour model: The...
