Most business owners understand that the only way to ensure something gets done is to document what is expected, assign it to the right person, and set a due date. But what do you do if the task isn’t done? What are the consequences of this inaction? Think back to...
Most business owners know that every member of their team needs a job description, which should include: Clearly outlined responsibilities and tasks Some specific and measurable KPIs (Key Performance Indicators) A set of clear expectations around core competencies and...
There are three winning behaviours and three responses that’ll sink your team. Are you living above the line? If not, you need to get there, as it’s the easiest way to transform workplace culture and team performance. Here’s how, using the OARBED behaviour model: The...
