You never get a second chance to make a first impression. Effective communication will help you develop a stronger rapport, make you memorable, and enable you to read people better. Practise these key skills to develop your communication skills: 1. Active listening: Listen twice as much as you speak and be interested in what the […]
09
Jul
Jul
Have you ever been in a meeting with your accountant, hearing how much profit you’ve made and being congratulated on a lift in performance, but in the back of your mind you’re wondering where the cash is and how you’re going to make payroll tomorrow? Don’t worry, you’re not alone! The problem is that cash […]
02
Jul
Jul
Measuring your sales and margins provides insight into which parts of your business are performing well and which ones need improvement. With improved margins, you don’t have to generate as many sales to get the same profit. Better still, lift your margins and achieve higher sales; you’ll get even more on your bottom line! 10 […]
27
Jun
Jun
Some of us love a good failure story. While victories are inspiring, true tales of messing up are often more relatable, but most importantly, indispensable learning opportunities. If we can shift our perspective to see our flops as valuable progress, each washout can become a win. Eight ways to help failure breed success: 1. Change […]
19
Jun
Jun
Are you ready for Single Touch Payroll? For employers with 19 or fewer employees, single touch payroll (STP) legislation will be coming into effect on the 1st of July 2019. Are you ready? What is Single Touch Payroll and what do the changes mean for your business and who does it affect? What will you […]
30
May
May
Key Performance Indicators (KPIs) are essential to measure the performance of your business in order to grow your numbers. Of course, the measures themselves are pointless unless there’s reflection and discussion to ensure they’re met. Here’s a simple and effective way to link KPIs to a reporting and accountability framework. Firstly, make sure there is ONE […]
30
May
May
Do you ever get to the end of a work day and wonder where time went? You barely dented your list, let alone completed it. Delegation is a great way to free up time. Pass projects to existing team members, new recruits, or to outside contractors. But, is it that simple? What is the art […]
28
May
May
What on earth is a KPI and why are KPIs important to your business? A KPI (Key Performance Indicator) is a result that can be used to measure the effectiveness of different activities in your business. Put another way, if you want to define what success looks like from your business activities, employees, or projects, […]
22
May
May
There are just seven ways to grow your business. The first five grow your sales and the last two reduce your costs. The seven ways are: 1. Increase customer retention. Stop your customers from defecting to the competition by keeping them happy. It’s easier to retain existing clients than attract new ones. 2. Increase leads […]
21
May
May
Cash is the life blood of any business. In fact, even profitable businesses can and do fail because of poor cashflow. What’s important is that you understand your key cashflow drivers. Improving cashflow is often all about changing your business processes. Processes such as how you order stock and pay for it, how you bill […]