The importance of good leadership in a crisis

The importance of good leadership in a crisis

Nov 10, 2020 | Blog, COVID-19

When the going gets tough, your role as leader becomes even more important to the future survival, recovery and success of the business. As we’ve seen during the recent coronavirus pandemic, the 2008 economic crash and many previous downturns, having a strong leader...
Have you claimed your Google listing?

Have you claimed your Google listing?

Nov 21, 2019 | Blog

If you want information on any subject nowadays you usually ‘google it’! For this reason, it’s essential to make sure your online listing is accurate and up-to-date. It’s easy to claim your free google listing and update the information that will show up on Maps and...
Grow your numbers – Increase your transaction frequency

Grow your numbers – Increase your transaction frequency

Oct 17, 2019 | Blog

Have you ever done the maths on your average spend per customer? That is, how much your customers spend (on average) each time they buy from you. Simply take your total sales for any period (e.g. 12 months) and divide this by the total number of transactions or...
Grow your numbers – Increase transaction value

Grow your numbers – Increase transaction value

Aug 13, 2019 | Blog

The endless pursuit of new customers to grow a business often distracts us from looking after our existing ones. This pursuit can unintentionally cause a downward spiral. Spending more on marketing, while neglecting existing customers (and their sales needs), can put...
Turning washouts into wins

Turning washouts into wins

Jun 27, 2019 | Blog

Some of us love a good failure story. While victories are inspiring, true tales of messing up are often more relatable, but most importantly, indispensable learning opportunities. If we can shift our perspective to see our flops as valuable progress, each washout can...