Does your sales team have a generic sales pitch they rattle off to every prospect? Customers want to know what’s in it for them personally, not listen to a script. Turn your sales pitch on its head by asking effective questions, being attentive, and personalising your sales discussion to each prospect. Consider asking the following […]
16
Aug
Aug
We all have those days where we leave work feeling like we haven’t achieved anything that day. Then there are the days when you absolutely nail your work and feel like you’ve accomplished everything. While we can’t eliminate those bad days completely, we can apply principles to limit the number of bad days and ensure […]
13
Aug
Aug
The endless pursuit of new customers to grow a business often distracts us from looking after our existing ones. This pursuit can unintentionally cause a downward spiral. Spending more on marketing, while neglecting existing customers (and their sales needs), can put pressure on pricing. This can lead to a reduction in prices or a change […]
06
Aug
Aug
Prepare now for your taxable payments annual report (TPAR) lodgement. Whether you lodge your own report directly with the ATO or if you use our lodgement services, this form is due by the 28th August. There are a number of supplier details required in the TPAR. If you have not kept up-to-date supplier records throughout […]
23
Jul
Jul
You never get a second chance to make a first impression. Effective communication will help you develop a stronger rapport, make you memorable, and enable you to read people better. Practise these key skills to develop your communication skills: 1. Active listening: Listen twice as much as you speak and be interested in what the […]
09
Jul
Jul
Have you ever been in a meeting with your accountant, hearing how much profit you’ve made and being congratulated on a lift in performance, but in the back of your mind you’re wondering where the cash is and how you’re going to make payroll tomorrow? Don’t worry, you’re not alone! The problem is that cash […]
02
Jul
Jul
Measuring your sales and margins provides insight into which parts of your business are performing well and which ones need improvement. With improved margins, you don’t have to generate as many sales to get the same profit. Better still, lift your margins and achieve higher sales; you’ll get even more on your bottom line! 10 […]
27
Jun
Jun
Some of us love a good failure story. While victories are inspiring, true tales of messing up are often more relatable, but most importantly, indispensable learning opportunities. If we can shift our perspective to see our flops as valuable progress, each washout can become a win. Eight ways to help failure breed success: 1. Change […]
19
Jun
Jun
Are you ready for Single Touch Payroll? For employers with 19 or fewer employees, single touch payroll (STP) legislation will be coming into effect on the 1st of July 2019. Are you ready? What is Single Touch Payroll and what do the changes mean for your business and who does it affect? What will you […]
30
May
May
Key Performance Indicators (KPIs) are essential to measure the performance of your business in order to grow your numbers. Of course, the measures themselves are pointless unless there’s reflection and discussion to ensure they’re met. Here’s a simple and effective way to link KPIs to a reporting and accountability framework. Firstly, make sure there is ONE […]